SaaS

Atlas — tenant operations

Multi-tenant admin for feature flags, quotas, and support impersonation—with audit trails.

Next.jsPostgresOpenFeature

Atlas — tenant operations product preview

Highlights

Tenant health dashboards with churn risk hints
Quota enforcement with grace periods and sales overrides
Scoped impersonation with session recording hooks
Feature flags with progressive delivery and kill switches
Exports for finance on usage vs contract entitlements

Overview

Atlas is the control plane B2B SaaS teams need: per-tenant configuration, usage metering, safe impersonation for support, and feature flags with blast-radius controls. It is opinionated about auditability—every sensitive action ties to a ticket and time-bound approval when required.

At a glance

Snapshot signals we optimize for on this engagement—useful for stakeholders comparing fit and scope.

Users: CS · SRE · Sales ops
Safety: Audit + approvals
Core: Flags · quotas

How we delivered

Phased cadence—discovery through hardening—so expectations stay aligned with risk and learning cycles.

Interviews
Mapped support pain with CS leadership.
Alpha
Tenant admin + impersonation with logging.
GA
Flags, metering, and finance exports.

Why it exists

Internal admin scripts do not scale past a handful of CS agents—Atlas standardizes safe playbooks.

Governance

Dual-control modes for destructive actions and break-glass procedures.

Extensibility

Plugin hooks for CRM links and billing system lookups per tenant.

Screenshots

Additional UI captured in desktop framing—same product, more surface area.

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Zentisys

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