Mobile

Pulse Pickup — store app

BOPIS and curbside orchestration for retail chains—picker paths and customer ETAs.

KotlinOMSPush

Pulse Pickup — store app product preview

Highlights

Picker routes optimized for store layout templates
Substitution suggestions with margin-aware prompts
Customer ETA and parking-bay signals
Leaderboards for throughput without toxic competition
Exception handling for age-restricted and high-shrink SKUs

Overview

Pulse coordinates store associates and customers for buy-online-pickup-in-store: pick waves, substitution workflows, staging bays, and customer arrival signals. Store leaders see SLA breaches before customers do—critical during peak weekends.

At a glance

Snapshot signals we optimize for on this engagement—useful for stakeholders comparing fit and scope.

Metric: Pick SLA · substitutions
Footprint: Multi-store retail
Signals: Arrival + staging

How we delivered

Phased cadence—discovery through hardening—so expectations stay aligned with risk and learning cycles.

Gemba
Store walks to map pick paths and failure points.
Pilot
Single-district rollout with telemetry.
Expand
Template libraries for new store formats.

Operations

The app mirrors how store radios and backrooms actually work—fast mode for associates, calm mode for customer comms.

Integrations

Hooks into OMS and inventory buffers with backoff when stock drifts.

Measurement

SLA dashboards tie to payroll hours—so labor planning can improve weekly.

Screenshots

Additional UI captured in mobile framing—same product, more surface area.

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Zentisys

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